WELCOME TO SMC

SMC’s hours;

wed-fri, 9:30am-5pm 

sat-sun, 9:30am-3pm

250-642-3123

SMC is a full service bicycle shop, specializing in mountain bikes and electric assist bikes.

SMC is an independent bicycle dealer, and could be accurately described as a ‘mom and pop shop’.  Every aspect of what you experience here in the store is the product of our family’s effort to provide Sooke with a high quality bicycle shop experience, and that high quality finds its way into all aspects of our business.  This is how and why we keep things small.

High volume stores offer greater variety, and often hold sales in order to liquidate that inventory when it doesn’t sell.  We don’t do that.  We live within our means, and stock only what we know will be of use and in demand.  While there is a huge range of products on the market that we’d love to have here for you to check out, we also like to have a sustainable business, and in a small town like Sooke it’s just not possible to stock everything under the sun and expect to stay in business.

We’re not in a rush to sell you something.  We prefer to give you the value of our knowledge and experience, with the hope you will decide to buy your stuff from us.  We have the mindset that you will buy what you want, and hope that you’ll reward our help with a purchase from our store.

We stock products that we have trust in, and that almost always has everything to do with the manufacturer and the support they provide. Dependability, design, function and durability must all be present in order for us to have an interest in stocking a thing.  After that, comes value.  We don’t want to have a bike shop where everything is priced beyond the reach of most folks, but we also don’t wanna sell crap.

Truth be told, there is one good reason why some people choose to buy their bikes and gear at department/big box stores, and to our way of thinking it’s a perfectly legitimate reason for some.  SMC is not one of those stores, not even close. Just so ya know.

When it comes to repairs, we can do pretty much anything that most bikes need done in order to get them safe and running sweet. There are some procedures that we lack the tooling for, and we can’t make a silk purse from a sow’s ear, so there are limitations.  That being said, we’ll be straight up with you at the outset if those limitations get in the way.

You can trust our 25 years of experience of repairing bicycles professionally, and if that experience doesn’t prove sufficient within a reasonable timeframe, we’ll make it right.  In a perfect world, we’d get it right every time, but it’s not a perfect world.  So, there’s that.

The labour rate is $90 per hour, and you’ll get a pretty close estimate when we book in your bike.  We don’t do ‘flat rates’ on anything, and repairs are generally booked on a first-come-first-served basis.  We really try to avoid appointments, but will do it under certain circumstances, although if you’re planning on bringing in your bike a heads up phone call never hurts.  If you bought your bike from us, you’ll get priority. All new bikes come with a one year assembly guarantee, which is kind of like free tune ups for a year. They aren’t tune ups like the kind a person pays for, but the idea here is to ensure that the critical first year of life of your new bike involves some regular, preventative maintenance that will make your bike last as long as possible.  Cleaning off your bike a bit before bringing it in for servicing will save you money, and dog crap on your tire will increase your bill by at least $10.  Words to the wise.

About me; I’m friendly enough and really do want to help you, but the shop is pretty much a one man show, so if I’m juggling a bunch of stuff all at once and can’t get to you right away, don’t take it personally.  If it looks like I’m running around like a madman, your eyes probably aren’t deceiving you.  Please be patient- I’ll be right with you…